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Terms and Conditions |
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Delivery
Your orders are made up specifically to order from fresh product daily and are sent in a temperature controlled carton by Business Post with a 24 hr delivery time. Orders do not require a signature upon delivery. Orders over £35 are delivered to mainland Great Britain for free. Orders placed for The Highlands, Islands of Scotland and Ireland are subject to an additional delivery charge to ensure your order is delivered within the specified time.
Payment
We accept credit card payments through SecPay for online shopping. We accept all the major credit and debit cards except American Express for internet orders. Payment must be placed at the point of order.
Customer Services
Should you have any queries please contact our customer service team at enquiries@sallyssizzlers.com. We aim to reply to all e-mails within 24 hours.
Substitutions
We at Sally’s Sizzling Sausage Co. work to ensure that we delivery the items you have ordered. Should there be a time that we have a limited supply of a certain item that has been ordered we will telephone you to advise you and offer you an alternative product.
Cancellations and Refunds
Cancellations can only be accepted before 1pm on the day of ordering. Please contact using our "Contact Us" link or fax us on 020 7213 9460. Non delivered orders can be replaced or refunded upon written proof of non-delivery from the courier. Please contact us at 221 Central Markets, Smithfields, London EC1A 9LH or use our "Contact Us" link.
Claims
Sally’s Sizzling Sausage Co. guarantees you excellence in quality of product and service, if you are unsatisfied with any of your purchases; please contact us through our "Contact Us" link detailing your telephone number and we will call you back to discuss. We shall make every endeavor to ensure you are happy with the service.
Data Protection Act
In addition to your monthly News Letters, you may from time to time receive offers from us or associated businesses. Occasionally we may allow carefully screened mailing or offers from Charities or other organisations which we believe would be of interest to you. If you do not wish to be included in these offers please write to us at:
Sally’s Sizzling Sausage Co.
221, Central Markets,
Smithfields,
London
EC1A 9LH |
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our gluten free sausages
